Richard McFarland of Voice4Net talks WebRTC at Real Time Web Solutions NYC 2016

Tags: Voice4Net, WebRTC, Realtime web solutions, NYU, Kimmel Center

Bent Rye of Temasys talks WebRTC at Real Time Web Solutions NYC 2016

Tags: Temasys, WebRTC, Realtime web solutions, NYU, Kimmel Center

Vladimir Beloborodov of MERA talks WebRTC at Real Time Web Solutions NYC 2016

Tags: MERA, WebRTC, Realtime web solutions, NYU, Kimmel Center

Chad Hart of Voxbone talks WebRTC at Real Time Web Solutions NYC 2016

Tags: Voxbone, WebRTC, Realtime web solutions, NYU, Kimmel Center

Galeal Zino of Tata talks WebRTC at Real Time Web Solutions NYC 2016

Tags: Tata, WebRTC, Realtime web solutions, NYU, Kimmel Center

Peter Dunkley of XURA talks WebRTC at Real Time Web Solutions NYC 2016

Tags: XURA, WebRTC, Realtime web solutions, NYU, Kimmel Center

Lantre Barr of Blaccspot Media talks WebRTC at Real Time Web Solutions NYC 2016

Tags: Blaccspot Media, WebRTC, Realtime web solutions, NYU, Kimmel Center

John Riordan and James Criscuolo of OnSIP talk WebRTC at Real Time Web Solutions NYC 2016

Tags: OnSip, WebRTC, Realtime web solutions, NYU, Kimmel Center

Kris Hopkins from CafeX talks WebRTC at Real Time Web Solutions NYC 2016

Tags: CafeX, WebRTC, Realtime web solutions, NYU, Kimmel Center

Steve Johnson from Ingate and Jonathan Lin from Primo Connect talk WebRTC at Real Time Web Solutions NYC 2016

Tags: Ingate, Primo Connect, WebRTC, Realtime web solutions, NYU, Kimmel Center

Elias Perez Carrera from Quobis talks WebRTC at Real Time Web Solutions NYC 2016

Tags: Quobis, WebRTC, Realtime web solutions, NYU, Kimmel Center

Sujeeth Kanuganti from aira talkS WebRTC at Real Time Web Solutions NYC 2016

Tags: aira, WebRTC, Realtime web solutions, NYU, Kimmel Center

Praveen Mamnani from Vertical Communications talkS WebRTC at Real Time Web Solutions NYC 2016

Tags: Vertical Communications, WebRTC, Realtime web solutions, NYU, Kimmel Center

Alan Percy of Dialogic talks WebRTC at Real Time Web Solutions NYC 2016

Tags: dialogic, WebRTC, Realtime web solutions, NYU, Kimmel Center

Editors Day Boston 2014 Interview with Centerity

Tags: centerity

Cloud Expo 2014 Interview with Open Data Centers

Tags: open data centers

Keynote with Nikhil Chauhan
Director, Connectivity and Controls Product Marketing Global Software Center GE Global Research


www.m2mevolution.com

Tags: Connectivity, Controls ,Product Marketing,Global Software, Center, GE, Global Research

Open Data Centers CEO Erik Levitt provides information about a important new partnership.

Tags: open data center

Alianza WAN helps companies with the data center transformation.

Tags: Alianza, WAN, data center, legacy switch

Rick McFarland discusses the next generation of contact centers, the impact of WebRTC for developers, end-users and business strategies, and the timeline for WebRTC solutions in the contact center.

Tags: WebRTC, Voice4Net, contact centers

TMCnet Managing Editor Rich Steeves interviews Lance Fried, CEO of SoCoCare, about social customer care and recent customer wins.

Tags: Call Center Software, Social Media

Richard McFarland discusses WebRTC in the contact center, how it improves business processes and increases ROI, and how Voice4net is implementing WebRTC in its solutions.

Tags: Voice4net, WebRTC, contact center, customer experience, ROI

Bolder Thinking’s Steve Jackson discusses cloud communications, the evolving contact center and its recently announced webRTC Connect solution.

Tags: Bolder Thinking, cloud communications, contact center, WebRTC

TMCnet Managing Editor Rich Steeves interviews Larry Lam, President of Lam Cloud Management, about data centers, technology campuses and more.

Tags: Cloud, Data center

TMCnet Managing Editor Rich Steeves interviews Chris Vitek, President of WebRTC Strategies, Inc and member of the advisory board for the WebRTC Conference & Expo about the future of WebRTC in the enterprise contact center.

Tags: WebRTC, Contact Center

Matej Žvan, CEO of BrowseTel tells TMC's Rich Tehrani about the company's call center WebRTC and BPO solutions.

Tags: browsetel,webrtc,bpa,call center,contact center

George Rautenberg from Zimory talks about the commoditization of cloud resources and the creation of a cloud exchange for trading cloud resources.

Tags: George Rautenberg, Zimory, Erik Linask, TMC, cloud computing, Cloud Expo, cloud enablement, cloud resource trading, data center interoperability, cloud interoperability, data center virtualization, cloud elasticity, cloud exchange, cloud commodities,

NaviSite's Sandra Palumbo and Erik Linask consider cloud's role in driving the growth of virtual desktop services in an increasingly mobile business environment.

Tags: George Rautenberg, Zimory, Erik Linask, TMC, cloud computing, Cloud Expo, cloud enablement, cloud resource trading, data center interoperability, cloud interoperability, data center virtualization, cloud elasticity, cloud exchange, cloud commodities,

Eric Hutts and Janine Soika explain how mid-sized enterprises can take advantage of secure cloud data centers with high performance managed hosting services.

Tags: Eric Hutts,Janine Soika, hosting.com, cloud computing, Cloud Expo, Erik Linask, TMC, data center, private cloud, publice cloud, intrustion detection, threat detection, cloud professional services, managed hosting, mission critical applications, cloud

Erik Levitt from Open Data Centers discusses the cloud's role in driving enterprise mobility.

Tags: Erik Levitt, Open Data Centers, Cloud Expo, cloud computing, Erik Linask, TMC, carrier neutral, colocation, data center, IT provisioning, enterprise mobility, desktop infrastructure, network infrastructure, unified infrastructure, cloud desktop, clou

John Wolf, CMO Intradiem tells TMC's Rich Tehrani about how the company helps its customers maximize the downtime of its contact center agents allowing them to be trained and perform back-office functions in an effort to boost productivity, output and improve customer service and retention

Tags: customer service,intradiem,call center, contact center,intraday management,training

Lance Fried of SoCoCare tells TMC's Rich Tehrani about how the company helps companies deal with customer care in the age off social networking.

Tags: lance fried,sococare,social networking,call center, contact center

Ryan Hollenbeck, SVP of Global Marketing of Verint tells TMC's Rich Tehrani about how the company is differentiating itself in the contact center world.

Tags: call center, contact center, verint, rich tehrani, social networking, social media, big data, analytics

Noah Rafalko and Erik Linask discuss the evolution of communications and the need for call centers to embrace SMS as the most popular form of communication globally and integrate into their customer engagement strategies.

Tags: TSG Global, TMC, Noah Rafalko, Erik Linask, Call Center, Contact Center, SMS, customer engagement, customer satisfaction, unified communications, IM, mobility, smartphone, text message, customer service, TextGen

Alex Henthorn-Iwane, Vice President Marketing of QualiSystems tells Rich Tehrani of TMC about his company solutions which help boost productivity in test, lab and cloud data center environments.

Tags: testing,Interop,qualisystems,data center,cloud

Paul Ginn, APCON, Paul Ginn, Director of Marketing Network Monitoring Solutions tells Rich Tehrani of TMC the company’s high-capacity aggregation switches, network taps and filtering technologies.

Tags: interop, aggregation switches, network taps and filtering technologies,APCON,monitoring tools,data center,timestamping,deduplication

TMC's Peter Bernstein talks with Alan Percy, Senior Director of Strategic Marketing North America, AudioCodes

Tags: AudioCodes, Interactive Intelligence, SIP, Microsoft Lync, contact center solutions, customer interactions, customer experience, call center

TMC's Peter Bernstein talks with Jason Alley, Solutions Marketing, Interactive Intelligence Darren Gill, Vice President of Sales, Cloud Small Center, Interactive Intelligence

Tags: Jason Alley, Darren Gill, Cloud Small Center, Interactive Intelligence, contact center solutions, customer interactions, call center

TMC's Peter Bernstein talks with Tim Passios Senior Director of Solutions Marketing, Interactive Intelligence

Tags: Tim Passios, Interactive Intelligence, contact center supervisor, iPad app for contact centers supervisors, contact center solutions, customer interactions, customer experience, call center

TMC's Peter Bernstein talks with Joe Staples, Chief Marketing Officer (CMO), Interactive Intelligence

Tags: Interactions 13, Interactive Intelligence, Joe Staples, contact center solutions, customer interactions, customer experience, call center

TMC's Peter Bernstein talks with Dr. Don Brown, CEO, Interactive Intelligence

Tags: : Interactive Intelligence, contact center solutions, customer interactions, customer experience, document management, Interactions 13, call center

TMC's Peter Bernstein talks with Jeff Swartz, Chief Operating Officer, OrgSpan

Tags: OrgSpan, Interactive Intelligence, customer services, customer interactions, contact center solutions, customer experience, call center

TMC's Peter Bernstein talks with Alan Percy, Senior Director of Strategic Marketing North America, AudioCodes

Tags: AudioCodes, Interactive Intelligence, SIP, Microsoft Lync, contact center solutions, customer interactions, customer experience, call center

TMC's Peter Bernstein interviews Ami Barzelay, Systems Engineer, Vidyo, Inc

Tags: video, contact center solutions, customer interactions, customer experience, Vidyo, call center, Ami Barzelay

TMC Managing Editor Rich Steeves interviews Brenda Fonseca, COO at Appcore about automation, software defined data centers and local clouds.

Tags: Data centers, cloud storage

TMC Managing Editor Rich Steeves interviews Erik Levitt, CEO of Open Data Centers. ODC provides carrier neutral colocation options for carriers, service providers and enterprises.

Tags: Colocation, data centers

Trey Allen discusses Windstream’s next-generation communications solutions and what the company showcased at ITEXPO.

Tags: Windstream, IP communications, data, voice, networking, telephony, data center, next-generation

Genesys general manager Michael McBrien discusses multi-channel customer service with TMC at ITEXPO Miami 2013.

Tags: Genesys, multi-channel customer services, contact center solutions, ITEXPO

Erik Levitt, CEO of Open Data Centers sets the record straight regarding the future of the virtual data center market in an interview with TMC at ITEXPO Miami 2013.

Tags: Open Data Centers, cloud data centers, virtual data centers, ITEXPO

Teresa Jose, marketing manager at Altitude Software tells TMC about the company’s success and U.S. expansion with its contact center solutions.

Tags: Altitude Software, contact center solutions, ITEXPO

TMC interviews John Cray, director of product management at Zeacom regarding the company’s contact center and BPA solutions.

Tags: Zeacom, contact center solutions, business process automation, BPA, ITEXPO

Voice4Net CEO Richard McFarland explains how its new mobility tools can allow for more efficiency and flexibility within the contact center. In this interview with TMC’s Paula Bernier, he also comments on the multi-channel contact center, and Voice4Net’s ability to support cloud and hybrid models.

Tags: Voice4Net, contact center, mobility, multi-channel

Ann Sung Ruckstuhl, senior vice president and chief marketing officer of LiveOps, talks about how organizations are being challenged by heightened customer service expectations and explains how multi-channel contact center solutions can help turn the contact center from a cost center to a revenue center.

Tags: , contact center, multi-channel, cloud call center, social networking

EQ Contact Center CEO Gregg Hansen explains the benefits of a fully Web-based contact center platform with integrated PBX functionality, compared to traditional on-premises alternatives.

Tags: EQ Contact Center, Equilibrium, Gregg Hansen, PBX, open source, contact center, call center, cloud contact center, Web-based call center, Web-based communications, customer service, TMC, Erik Linask, ITEXPO, Miami

TMC's Rich Tehrani sits down with Centerity.

Tags: centerity, Tmc,

TMC Web Editor Rich Steeves speaks with representatives from Dreamhost at Cloud Expo 2012. The company prides itself on creative and innovative solutions to meet the demands of its customers. It has more than 1500 servers, state-of-the-art data centers and hosts more than a million domains.

Tags: Cloud computing, data centers

TMC Web Editor Rich Steeves speaks with representatives from Citrix at Cloud Expo 2012. Citrix builds solutions to enable a seamless continuum to give customers the shortest distance between work and life, for people, for IT and for business.

Tags: data center, cloud computing

TMC’s Rich Tehrani speaks with Jelle Frank van der Zwet, Global Marketing Manager Cloud Segment, Interxion about the company’s cloud and carrier-neutral data centers.

Tags: cloud computing,cloud expo,cloud, carrier-neutral,data center,hosting

WebRTC Expo: November 27-29, South San Francisco

Tags: webrtc,skype,video,videoconferencing,conference, UC, Contact Centers, Call Centers

WebRTC Expo: November 27-29, South San Francisco

Tags: webrtc,skype,video,videoconferencing,conference, UC, Contact Centers, Call Centers

WebRTC Expo: November 27-29, South San Francisco

Tags: webrtc,skype,video,videoconferencing,conference, UC, Contact Centers, Call Centers

WebRTC Expo: November 27-29, South San Francisco

Tags: webrtc,skype,video,videoconferencing,conference, UC, Contact Centers, Call Centers

Tags: Data Center, Cloud storage,

Rick McFarland, president and CEO of Voice4Net, talks with TMC editor Paula Bernier at ITEXPO Austin in early October. Based in Dallas,Voice4net provides businesses with a custom interactive telephony solutions including contact center tools, IVR solutions, voice recording capabilities and event broadcasting systems.

Tags: contact center, ITEXPO Austin, IVR, social media integration, voice recording, Voice4Net

TMCnet’s Erin Harrison speaks with 8x8’s Huw Rees about the every-increasing role of Unified Communications (UC), the market lifecycle and what needs to be done to accelerate adoption of UC across the enterprise.

Tags: UC, Unified Communications, Hosted VoIP, Virtual Contact Center

TMC’s Stefanie Mosca speaks with Fred Cote, President of Kunnect about the company’s hosted call center and predictive dialer solutions at ITEXPO Austin 2012.

Tags: Hosted call center, virtual call center, predictive dialer, Kunnect

TMC’s Rich Steeves speaks with Ed Preble, director of business development, Basic Solutions, Inc.
Basic Solutions provides wholesale VoIP services for short duration calls

Tags: Wholesale VoIP, Outbound Call Center, Predictive Dialer

TMC’s Rich Steeves speaks with Tim Passios, Director, Solutions Marketing of Interactive Intelligence
Interactive Intelligence makes the contact center experience for agents and end users

Tags: Contact center, call center,

TMC’s Rich Steeves speaks with Shai Berger, CEO of Fonolo
Fonolo explains the effects of social, mobile and SIP on the customer experience

Tags: Social media, mobility, SIP, customer experience management, call centers

TMC’s Rich Tehrani speaks with Greg Nielsen, VP Global Business Development, Data Foundry to learn about the company’s Austin-based state-of-the-art data center which is designed for massive density and virtualized servers.

Tags: Data Foundry,Data Center

TMC’s Rich Tehrani speaks with Damon Carter, Director, Business Development, Zeacom to learn about the company’s software-based call center solutions which tie into Microsoft Lync. Some of the discussion involved speculation about what the integration plan will be with regards to Skype and Lync.

Tags: Microsoft,Zeacom,Call Center,Contact Center,Lync,Skype,VoIP,Software

TMC’s Rich Tehrani speaks with Robert DeVita, General Manager, Cologix to learn about the company’s expanding group of carrier neutral collocation centers located in the US and Canada.

Tags: Cologix,Data Center,Dark Fiber

Vincenzo Clemente – President & CEO of Cross River Fiber tells TMC’s Rich Tehrani about how his company is able to provide better service to municipal and other fiber customers by making educated guesses on where fiber needs to be and then building it out before new customers even sign a contract.

Tags: dark fiber, fiber, broadband, data center

Michael Bucheit of FiberMedia tells TMC’s Rich Tehrani about the company’s data center solutions in the Manhattan Area as well as a center in Cleveland, OH used by many east coast customers for geographical redundancy.

Tags: cloud computing, data center, fiber, dark fiber, collocation, fiber media, disaster recovery, cloud, SaaS

Kate Haley from Accurate Always discusses next generation communications recording, storage, and retrieval requirements in today's contact centers.

Tags: accurate always, voxida, call recording, enterprise video recording, call center monitoring, quality assurance, interaction recording, communications monitoring, communications recording, call center recording, managed recording, recording solutions,

Mellanox's David Barzilai explains market conditions driving record demand for data center interconnect technology

Tags: mellanox, interconnect, ethernet, infiniband, data center performance, data center optimization, data center network

Pascale Vicat-Blanc of Lyatiss tells TMC's Rich Tehrani about her company's role in determining and solving problems in her customer's cloud computing deployments.

Tags: cloud computing,private cloud,public cloud,lyatiss,aws,data center,infotech,information technology

Bruce Belfiore from Benchmark Portal explains how automation helps deliver better and more timely benchmark data on call center metrics and performance.

Tags: Benchmark Portal, customer satisfaction, call center certification, call center quality, ibenchmark, call center metrics, call center efficiency, best call center, call center best practice, call center consulting

Arpit Joshipura, former CMO of Force10 and now part of Dell describes the company's unified PC/Networking solutions. Moreover he says 2012 will be the year of 10G networking.

Tags: force10,dell,networking,computer,networking,data center,cloud computing,router,switch,10g,40g,ethermet,cisco,ibm,hp

Jeff Sosa of Virident tells TMC's Rich Tehrani about the company's FlashMax flash-based memory cards which accelerate application performance.

Tags: memory,virident,memory,raid,flash,caching,hard disk,hard drive,it,data center,cloud computing

Shawn Privratsky from Kunnect discusses the benefits of cloud call center technology over traditional on-premises solutions.

Tags: Kunnect, cloud call center, cloud contact center, hosted call center, hosted contact centet, customer service, at home agent, remote agent

Shahin Pirooz of CenterBeam tells TMC's Rich Tehrani about how his company provides IT solutions to the mid-market.

Tags: centerbeam,msp,it,support,help desk,information technology,infotech

As the adopotion of cloud computing continues to increase, businesses are finding, while they understand the potential benefits, they need help understanding the security and compliance ramifications of moving data into cloud data centers.

Tags: Cloud Expo, Coalfire, infotech spotlight, cloud security, cloud compliance, cloud computing, data security, data center, data compliance, cloud provider, dat storage, big data, erik linask

In order to enable customers to create new revenue streams from their content and applications, cloud providers can provide test environments to allow businesses to more efficiently develop and test new applications.

Tags: Cloud Expo, Interxion, cloud computing, data center alliance, data center, erik linask, infotech spotlight, interconnect, data center connectivity, cloud testing, application development, big data, data management, data storage

One of the challenges for multinational enterprises is establishing connectivity between infrastructure located on different continents. The Transatlantic Data Center Alliance helps overcome many of these challenges, including regulatory and compliance needs.

Tags: Cloud Expo, Interxion, cloud computing, data center alliance, data center, erik linask, infotech spotlight, interconnect, data center connectivity, cloud testing, application development, big data, data management, data storage

Akamai’s Neil Cohen tells TMC’s Rich Tehrani ABOUT his company’s solutions which help customers deploy more saleable and reliable cloud-based solutions worldwide.

Tags: cloud computing,cloud,big data,dell,hp,sun,ibm,information technology,tech,cloud expo,amazon,aws,data center,public cloud,private cloud,cdn,video, akamai

Have your Amazon Web Services and your private cloud at the same time with Transcend Computing’s AWS compatible solutions. Jeff Schneider, company Founder & CEO gives TMC’s Rich Tehrani the scoop

Tags: cloud computing,cloud,big data,dell,hp,sun,ibm,information technology,tech,cloud expo,amazon,aws,data center,public cloud,private cloud, Transcend Computing

With a breadth of cloud-based offerings which seem unrivaled, Datapipe provides individualized solutions which can be made up of Amazon AWS if required. Moreover the company has its own cloud solution, Stratosphere and data centers located throughout the US, Europe and Asia.

Tags: cloud computing,cloud,big data,dell,hp,sun,ibm,information technology,tech,cloud expo,amazon,aws,data center,public cloud,private cloud,stratosphere,datapipe,citrix,vmware, Datapipe

Peter Berg of ServerCentral explains his company's passion for providing infrastructure solutions to companies of all sizes

Tags: hardware,cloud computing,cloud expo,infrastructure solutions,servercentral,data center

EvolveIP talks about its cloud solutions for smbs

Tags: cloud service provider, cloud call center, EvolveIP, cloud expo 2012

Savvis discusses its managed hosting and colocation solutions

Tags: Colocation, Cloud center, Managed Hosting, savvis, cloud expo 2012

NextIO discusses its I/O cosolidation and virtualization solutions at Cloud Expo NY 2012

Tags: Enterprise data, I/O, Data center costs, Virtualization, cloud expo 2012, NextIO

Service technicians have long suffered the wrath of customers frustrated from having to wait through a four-hour window for their arrival. With advanced mobile workforce management (WFM) software, dynamic scheduling and instant updates to customers can drive the arrival window down to one hour increasing customer satisfaction and brand loyalty.

Tags: Cable Show, TOA Technologies, WFM, workforce management, routing engine, dynamic scheduling, customer satisfaction, call center software, dispatcher software

Service technicians have long suffered the wrath of customers frustrated from having to wait through a four-hour window for their arrival. With advanced mobile workforce management (WFM) software, dynamic scheduling and instant updates to customers can drive the arrival window down to one hour increasing customer satisfaction and brand loyalty.

Tags: Cable Show, TOA Technologies, WFM, workforce management, routing engine, dynamic scheduling, customer satisfaction, call center software, dispatcher software

Nick Arraje of Napatech discusses the company's OEM real-time network analysis adapters

Tags: 40G, 100G, network adapters, data center, OEM, ODM,

Brian McCann of OnPath Technologies tells Rich Tehrani about the company's network testing and automation solutions which spans from layer 1-7

Tags: data center, network monitoring, network testing, test automation, lab automation, OEM, ODM, Ixia, network monitoring access

Calvin Nicholson at Server Technology tells Rich Tehrani about its company's advanced PDUs including how they differentiate from other products on the market

Tags: PDU, APC, Power distribution unit, data center, cloud computing, network power management, IT equipment management

Ranajit Nevatia from Panzura tells Rich Tehrani about his company's innovative cloud storage object database architecture at Interop

Tags: caching, storage, cloud computing, NAS, Data center, big data, analytics, encryption

Assaji Aluwihare from JDSU tells Rich Tehrani why PacketPortal is a groundbreaking advance in network monitoring and management

Tags: network management, network monitoring, network troubleshooting, service assurance, service management, in-line network intelligence, network operations, data center, networking, network intelligence

Preston of reflex systems explains how his company's private cloud management system allows IT departments to compete with public solutions such as EC2

Tags: private cloud, public cloud, cloud computing, virtualization management, automation, amazon, EC2, networking, data center

Marcus Kingsley of NetSupport tells Rich Tehrani about how the company's PC remote control software boosts IT productivity

Tags: logmein, gotomypc, citrix, desktop remote control, asset management, it support, data center, MIS, tech support, remote control software

Todd Kaloudis at Optnet tells Rich Tehrani about how his company's APM solutions help enterprises as they move to the cloud

Tags: application performance management, APM, networking, big data, IT performance management, network simulation, network performance management, network monitoring, data center, private cloud, public cloud, Deep data collection, root cause diagnosis

David Barzilai tells Rich Tehrani about his company's advancements in low latency Infiniband and Ethernet networking solutions for the analytics and big data markets

Tags: networking, hpc, high performance computing, high performance networking, hpn, Ethernet, switching, performance, analytics data center, big data, cloud computing

Troy Bailey tells Rich Tehrani how LSI enables intelligence optimization to mobile and non-mobile networks

Tags: SDN, Software Defined Networking, semi conducters, chips, processor, storage , networking, data center, cloud computing, global video, network acceleration, intelligent bandwidth optimization, global network acceleration

Michael Phares of Cormant tells Rich Tehrani about the company's DCIM advancements including HTML5 support and more rapid time to ROI

Tags: : IT infrastructure management, data center management systems, network infrastructure management, DCIM, Work Order management, change management, data center, cloud computing,

Gene Lee tells Rich Tehrani about Echostreams innovative solutions, products and services designed for the data center and cloud

Tags: Cloud Computing, data center, storage, ethernet, networking, server

TMC talks Clark Crain of Nuspire Networks, and gets a demonstration.

Tags: security, web, alert, wireless, wifi, detection, call center, live, video, monitoring, traffic, router, protection, data, rouge, devices, ipad, iphone, android, ios

Carl Ford speaks with Candace Denton, Director of Corporate Development for PluandPlayTechCenter.com

Tags: Plugandplaytechcenter.com

TMC’s Erik Linask speaks with Joseph Jacoboni, President/CEO of Contact Centers of America

Tags: Contact Centers of America, ITEXPO West 2011

TMC's Juliana Kenny speaks with Anthony D'Ambrosi, Chief Sales & Marketing Officer for i/o data centers at Telecom Exchange 2011 in New York City

Tags: i/o Data Centers

TMC's Patrick Barnard speaks with Ryan Thurman of Contact Center Compliance

Tags: contact center compliance

TMC's Patrick Barnard speaks with Rafael Manzon, CEO of Contact Center Compliance

Tags: Contact Center Compliance

Rich Tehrani speaks with Mary Murcott, CEO of Novo 1 Contact Centers

Tags: Novo 1 Contact Centers

Alan Percy discussed the difference between Centrex and Cloud.

Tags: Cloud, Unified Communications, Contact Center, Interactive Intelligence, ITEXPO

Mike Mazarick, CEO, VirtuDataCenter, speaks with Rich Tehrani, CEO of TMC

Tags: VirtuDataCenter, Telecom One-on-One

Tags: xg technology,command center,wireless,xmax,joe bobier,3g,4g

After an introduction for me, Dr. Don Brown, a true communications veteran began a presentation which asked where the value was in communications. He explained CEBP and unified communications were terms made up by marketers and he didn’t really like the term buddy list either.

Tags: interactive intelligence,inin,i3,call center,contact center,itexpo,keynote,conference,ip communications,cebp,uc,unified communications,don brown

Tags: PAETEC Chairman and CEO Arunas Chesonis,itexpo,keynote,ip communications,voip,call center,contact center,fax,energy

Tags: shoretel,ceo,john combs,voip,ip communications,call center,contact center,pbx,sip trunking

MacuSight Selects etrials' Site Intelligence IVR Solutions
MUSC Medical Center Picks Internet Fax Service MyFax
University of Texas Picks D-Link's Security

Tags: MacuSight, MUSC Medical Center, D-Link